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Lima BIGGBY store win Store of the Year at BIGGBY COFFEE’s Annual Franchise Meeting


EAST LANSING, Mich. Aug. 26, 2013 – Congratulations goes out to the Lima BIGGBY COFFEE for winning Store of the Year. The BIGGBY Store of the Year award is based on customer nominations, in which one BIGGBY location from every market is selected as a finalist. Based on customer’s reviews of the store, along with the total number of votes, BIGGBY of Lima was recognized as the overall winner of the award.


Peggy Rector, store owner, was ecstatic and surprised when she was called to the stage. She was caught off guard as a cheering crowd welcomed her to the front of the room.


“I was not expecting the award at all. My staff works very hard at making sure every customer leaves the store in a better mood than which they came. All of our hard work pays off! I love my staff, I love my customers and I love BIGGBY!” said Rector.


The award was named in honor of BIGGBY‘s Co-founder, Mary Roszel. Roszel presented the award to Rector during the Annual Franchise Meeting BIGGBY COFFEE hosts every year. BIGGBY franchisees and baristas are invited to attend the three-day event. During this time, sessions are held to inform store owners of new products, technology, strategies, etc. The event brings individuals together to share experiences and learn the BIGGBY culture.



East Lansing, Mich.-based BIGGBY® COFFEE was started with a single store on March 15, 1995. One year later, and on the cusp of opening a second location, Bob Fish and his business partner Michael McFall on a handshake and $3,000 decided to franchise the concept. BIGGBY COFFEE’s core values of B happy, have fun, make friends, love people and drink great coffee help coffee-lovers and the coffee-curious alike benefit from a less pretentious and fun approach to the standard gourmet café paradigm. Besides connoisseur-worthy drinks with pronounceable names like Teddy Bear and Caramel Marvel, BIGGBY baristas provide a unique experience focused on brightening their customer’s day. The “Big ‘B’” on the orange background caught on, and today BIGGBY COFFEE has 188 cafes open or under contract across nine states including: Michigan, Ohio, Indiana, Illinois, South Carolina, Wisconsin, Kentucky, Florida and Texas.  For more information, visit